Contact Us

Phone

If you have a question or need to call in payment information our order department can be reached at: 1 (516) 877-2499 Please Note: The Phone is answered "Craftcave" which is the name of our retail store.

Hours
Monday through Thursday - Noon. to 6:30 P.M.
Friday - Noon to 5 P.M.
Saturday - Noon to 3 P.M. - Note: Closed Saturdays in the Summer months.
Eastern Time (New York)

When calling, please remember that we are in New York and are on Eastern Standard Time or Eastern Daylight Time depending on the season. For those who are not familiar with U.S. time zones this is Greenwich Mean Time -5 for EST and GMT -4 for EDT.

We close for all major National Holidays.

Vacation Notice

Our offices and showroom will be closed for vacation starting August 24 and reopening on September 10 this year. Orders placed by 5:00 PM Eastern time on August 22 will ship before we close. We will be working extended hours when we return to get the orders placed while we are closed shipped out as quickly as possible.

Email

Sales Department - Questions related to sales or pre ordering questions.

Tech Support - Questions related to product usage or web site problems

Street Address

If you need to send snail mail, want to pick up your order, or would like to shop in person (yes we are real people with real inventory, in a commercial building). See store hours above. Click here for travel directions.

Craftcave
120 Hillside Avenue
Williston Park, NY 11596





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